Welcome to Fadi Interiors

Fadi Interiors

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About Us

OUR PROMISE TO YOU

At Fadi Interiors, we believe in transforming homes and workspaces with style, quality, and affordability. We’ve seen that in Pakistan, many customers are overcharged for furniture and interiors that don’t meet quality standards. Our mission is to change that with fair pricing and reliable craftsmanship.

EASY ORDERING EXPERIENCE

Ordering from Fadi Interiors is simple and personalized. You can contact us through call, WhatsApp 0321-4428796, or book directly online—whatever suits you best.

CUSTOM ORDERS DELIVERED FAST

We understand time matters. That’s why we design, manufacture, and deliver most custom furniture within just 15 days after confirmation.

DEDICATED CUSTOMER SUPPORT

We’re here for you—before and after your purchase. Whether you have questions or need support, just call or WhatsApp us anytime.

ELEGANT, MINIMAL DESIGNS

We focus on modern, clean, and stylish furniture that speaks for itself. Our designs bring a contemporary yet timeless charm to any space.

SKILLFULLY HANDCRAFTED

Every piece is made with precision and care, ensuring smooth finishes and lasting durability you can count on.

BESPOKE VARIETY

Our wide range of made-to-order designs allows you to customize everything to fit your space, taste, and needs perfectly.

AFFORDABLE QUALITY

We aim to serve a wide audience by offering exceptional value—where quality always justifies the cost.

CASH ON DELIVERY & RETURN POLICY

With our cash on delivery and easy return policy, you can shop confidently. Many of our first-time buyers become loyal, returning customers.

About

our RECENT client

We have recently completed an office interior project for Doart Energy (PVT) Ltd, where we designed and furnished their workspace including custom computer tables, admin room setup with admin table, 3D wall designs, wooden flooring, and stylish wooden partitions.

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Delivery and Return

Delivery Time

  • Metropolitan Cities: 4–9 business days

  • Other Cities: 5–11 business days

  • Note: Out-of-stock items may require additional time.

Delivery Charges & Advances

  • Free Delivery: Orders above PKR 1,500 in Rawalpindi & Islamabad

  • COD Orders: Orders exceeding PKR 30,000 require a 50% advance, adjustable at the time of delivery.

Advance Payment

  • A 70% advance is required to confirm all custom orders.

Customization Charges

  • Additional charges may apply depending on complexity. These will be shared and approved beforehand.

No Refunds or Exchanges

  • Custom-made items are non-refundable and non-exchangeable due to their personalized nature.

Transit Damages

  • If a custom item is damaged during delivery, Fadi Interiors will provide a replacement as per our Damaged Items Policy below—at no extra cost.

Unboxing Video Required

To claim damage:

  • Record a clear unboxing video before opening the packaging.

  • The video must show:

    • Package condition upon arrival

    • Full unboxing process

    • Initial inspection of the product

Reporting Time

Replacement Process

  1. Secure Packing: Customer must repack the damaged item safely.

  2. Return Drop-off: Item must be dropped at a designated courier location. A consignment slip will be provided.

  3. Replacement Dispatch: After inspection, a replacement will be sent promptly.

  • Returns accepted within 7 days of delivery for all non-custom items.

  • Contact:

  • Customers must securely return the item. Shipping cost is the customer’s responsibility.

    • We can provide a shipping label (cost will be deducted from refund).

  • Refunds processed within 7 business days after item is received.

  • If damage occurs during return transit due to poor packing, deductions will apply.

  • Custom-made items cannot be returned or refunded.

  • Exchanges accepted within 7 days of delivery.

  • Contact:

  • Customers must pack and return the item. Exchange delivery charges will apply.

    • A shipping label can be provided on request (charges added to new item).

  • Exchanges processed within 7 business days.

  • Transit damage during return due to poor packing will result in additional charges.

  • Custom-made items are not eligible for exchange.

In case the customer has any complains they can get in touch with us on 0304-7632941 and our customer support will ensure resolution of complain or issue as soon as possible.

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